Frequently Asked Questions

Will it flatten over time?

No. CloudAlign is made with shape-retaining memory foam that stay supportive.

Is it safe for sensitive skin?

Absolutely. The OEKO-TEX® certified cover is hypoallergenic, breathable, and skin-friendly.

Collapsible row

Does the memory foam smell?

When you first open your mellow pillow, you may notice a slight “new foam” or “fresh out of the box” scent. This is completely normal and temporary.

Our pillow uses high-quality foam materials that are compressed and sealed for shipping. When the pillow is unboxed, the materials naturally release trapped air from packaging — a process commonly referred to as off-gassing.

The scent is not harmful and typically dissipates on its own within 24–72 hours

The Marshmallow Pillow

Crafted with shape-retaining memory foam and an OEKO-TEX® certified, hypoallergenic cover, the Marsh Pillow stays cool, resists bacteria, and never goes flat. Built-in shoulder relief wings reduce pressure and improve alignment — so you wake up without the stiffness. Chiropractor-approved and loved by thousands of happy sleepers.

No fluffing. No bunching. Just smarter sleep.