Shipping policy
We are committed to getting your order out as quickly as possible. All orders are processed and shipped promptly upon receipt, and we always do our best to fulfill orders without delay.
Please note that once a package leaves our hands, delivery timelines are managed by the carrier and are subject to factors outside of our control, including but not limited to:
• Carrier delays
• Customs holds or inspections (for international orders)
• Weather or other unforeseen circumstances
For this reason, we do not offer refunds or chargebacks due to shipping delays. Estimated delivery windows are provided as a general guide and are not guaranteed.
If your order is delayed, we encourage you to track your package using the tracking number provided in your shipping confirmation email. If you have any concerns, please reach out to us directly — we are happy to assist and will do everything we can to help resolve the situation.
Thank you for your understanding and for shopping with us.